Refund Policy

Refund Policy

Maxwell's Quality Footwear has a 14-day return policy, meaning you have 14 days from the date of purchase to return your item, for a full refund. Anything past 14 days will be given a credit note. 

Refunds will be given if the product is in brand new condition, not worn, and in its original packaging accompanied by its original sales receipt.

If you wear, soil or use your purchase, we cannot take it back.

To start a return for an item purchased online, you can contact us by phone at (902)765-6308. Our staff at the Maxwell's Greenwood location will be able to assist in processing the return. 

If you have any questions regarding our return policy, or you need more time you can contact us during open hours by telephone at our Maxwells locations and we will be happy to make the best accommodations possible to help you!

Greenwood: (902)765-6308
New Minas: (902)681-1301

Maxwell's Quality Footwear is not responsible for keeping track of customer purchases and receipts. The customer is responsible for providing the original sales receipt when wishing to return an item. 

Final Sale Purchases

All sale or discontinued Blundstones are final sale, and are not returnable or exchangeable.

All items purchased at a discounted price of 50% off or better are final sale, and are not returnable or exchangeable.

All Gift Certificates are final sale.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.